Articles from Otto

As small animal veterinary visits decline 4.6% year-over-year and 41% of pet owners report struggling to afford care, many clinics are searching for ways to fill the schedule and reconnect with clients. New data from the Otto 2025 Client Engagement Report reveals one clear trend: clients are shifting how they engage - and clinics that connect with them digitally are seeing real results.

Otto, the veterinary technology company trusted by more than 5,000 clinics, today announced the launch of a standalone version of its scribe tool, Otto AI Recap. Formerly only available with Otto Flow, this new standalone version gives every veterinary team the ability to get started with a powerful scribe tool without breaking the bank. Clinics can start with a 21-day free trial of all features - the longest in the industry - and then pay the low price of $49/month for two users with no long-term commitment. Entire clinics can sign up for AI Recap Team to have unlimited users for $169/month. All features are available, regardless of the package you sign up for, offering an accessible, affordable way to reduce mental load, improve documentation, and give teams time back in their day.

Otto, the all-in-one veterinary client communications platform, announced today the launch of automatic write-back functionality for its AI-powered Recap feature, becoming the first company in the veterinary technology space to offer seamless AI generated SOAP note integration with practice information management systems (PIMS), including Avimark, Cornerstone, Impromed, Neo, eVetPractice, EzyVet, and Instinct.

Otto, a leading all-in-one communication platform for veterinary clinics, is excited to announce the launch of its innovative AI Suite, designed to streamline operations, enhance team efficiency, and support collaborative pet care. This suite of AI tools, which can be enabled or disabled by the clinic, is seamlessly integrated into the Otto Flow client engagement platform and is available at no additional cost to users in the U.S. and Canada.

Otto, a leading all-in-one customer engagement platform in the veterinary industry, announces an exciting new partnership with The Veterinary Cooperative (TVC). TVC is the largest veterinary purchasing group in the US and is on a mission to provide the best animal care in collaboration with independent veterinary practices.

Otto, a startup building an intelligent and autonomous AI travel agent for business travelers, announced today that it has raised a $6 million seed round led by Madrona Ventures, with participation from Direct Travel and angel investors from across the business travel industry, including Erik Blachford, former CEO of Expedia, IAC Travel and Couchsurfing; Barney Harford, former CEO of Orbitz and COO of Uber; and Hugh Crean, CEO of Operix and former CEO of Farecast (acquired by Microsoft).

Otto (formerly TeleVet), the leading customer engagement platform for veterinary clinics, today announced a $43 million Series B round of equity financing. Existing investors Mercury Fund and Boehringer Ingelheim were joined by new investor Hill’s Pet Nutrition in the round. As part of the transaction, Heath Butler, Venture Partner at Mercury Fund, will join Otto’s Board of Directors, and Nicki Baty, President and General Manager of Hill’s Pet Nutrition US, will join as a Board Observer.