Articles from ResultsCX

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, today announced a new wave of prestigious accolades spanning cybersecurity, leadership, workplace culture, women’s advancement, and technology. Recent wins from the Fortress Cybersecurity Awards and Stevie® Awards spotlight the company’s deep focus on people, protection, and performance and extend its award-winning streak with both organizations.

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and FTSE 250 firms, today announced it was certified in seven countries by Great Place To Work®, the global authority on workplace culture, employee experience, and leadership. This year’s award marks the fourth consecutive year ResultsCX’s United States location has earned Great Place To Work® Certification™, with the company’s operations in Honduras, Mexico, Philippines and Bulgaria receiving this distinction for multiple years, and its India and UK operations achieving certification for the first time.

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including several Fortune 100 and FTSE 250 firms, has acquired Aucera. Formerly known as DialAmerica, Aucera is one of the largest privately owned Customer Experience Management companies in the United States. With this addition, ResultsCX grows its US presence and strengthens its service capabilities in core verticals including Healthcare, BFSI, and Utilities.

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was recognized as an ‘Innovator’ in Avasant’s Contact Center Business Process Transformation 2024–2025 RadarView™ assessment – a significant promotion from its ‘Disruptor’ distinction earned last year. This recognition from Avasant, a leading management consulting firm, reflects ResultsCX’s authority in CX transformation, driven by cutting-edge technology, a rapidly expanding global footprint, and tangible business outcomes for clients.

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, today announced it was honored as a Major Contender in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment (Americas region) for the fourth consecutive year. This recognition underlines the company’s ongoing expansion and commitment to supporting organizations across industries in optimizing consumer experience (CX) and driving growth.

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, has earned three awards in the ninth annual Stevie® Awards for Great Employers. ResultsCX received Gold Stevie awards in the Recruitment Team of the Year (US) and Women Leadership categories and a Bronze Stevie award in the Flexible Work Model category, reflecting its commitment to cultivating a supportive, inspiring work environment where employees thrive as the company continues to grow.

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, today announced it achieved two 2024 Fortress Cybersecurity Awards presented by the Business Intelligence Group. As a winner in the Compliance and Incident Response categories, ResultsCX was commended for its strategic approaches and innovative solutions combatting digital risks. These achievements follow the company’s 2023 and 2022 Fortress distinctions in network security, leadership, and organizational excellence.

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, today announced it was certified in five countries by Great Place to Work®, the global authority on workplace culture, employee retention, and increased innovation. This marks the third consecutive year ResultsCX’s United States location earned Great Place to Work® Certification™, while the company’s Honduras, Mexico, and Philippines operations received this distinction for the second year and its Bulgaria site notably achieved certification for the first time.

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was recognized as a ‘Horizon 1 Disruptor’ in the HFS Horizons: Customer Experience Service Providers, 2024 report. This analysis of top CX service providers by HFS Research, a leading global research and analysis firm, recognized ResultsCX as a “formidable challenger brand with targeted investments.”

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was named a ‘Major Player’ in the Overall market segment of analyst/advisory firm NelsonHall’s NEAT vendor evaluation for CX Services Transformation. This recognition underlines ResultsCX’s ability to provide clients with immediate benefits and meet their future customer experience needs as well.

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was recognized as a ‘Promising Provider’ in the ‘CXM services in Mexico’ category of Everest Group’s Service Provider Compass™ – Global Services Delivery from Mexico report. This distinction highlights the company’s employee satisfaction and expansion into Mexico, reflecting its successful nearshore capabilities that meet client demands and provide strategic advantages.

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was recognized as a ‘Disruptor’ in Avasant’s Contact Center Business Process Transformation 2023–2024 RadarView™ assessment. Avasant, a leading management consulting firm, acknowledged ResultsCX’s technology-driven strategy, history of elevating consumer experience, and acquisition-focused expansion.

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, today announced its recognition as a Major Contender in Everest Group's Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2023, Americas. This recognition from Everest Group follows two Stevie Sales and Customer Service Awards ResultsCX received earlier this year and underscores the company’s dedication to innovation and client-centricity in delivering high-quality customer experience solutions.

LONDON and FORT LAUDERDALE, Fla., Oct. 04, 2022 (GLOBE NEWSWIRE) -- ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and 500 firms, today announced its strategic expansion into the U.K. and continental Europe through the acquisition of 60K, a leading Bulgarian CXM company, and the establishment of its European headquarters in London.